Then close up the printer and print a test page (On the c4385 press the Cancel and Green buttons). When you've got the tray moving smoothly, make sure you remove any stray cotton fluff, especially from the rubber wipers. I was careful not to get alcohol anywhere where ink doesn't normally splash. I don't think it took me so long, but I didn't go nuts, just cleared where the moving parts slide. I cleaned mine with cotton balls, a hemostat, and cheap vodka. My c4385 was out of warranty and had printed almost 9000 pages when enough ink had accumulated to gum up the wiper tray rails. The tray should slide easily back and forth, at right angles to the print carriage, with just a little hesitation when the wipers go under a scraper bar that sits behind the carriage. Specifically, the carriage Auyeung1962 refers to is an inkjet wiper tray that sits under the cartridges on the right side of the printer. Auyeungs 1962 response worked to clear the carriage jam message in my HP PhotoSmart c4385, which remained after the clarity of the paper path, the print carriage moved freely, the power was confirmed and a solid reset was performed. After spending several days trying to clear the phantom jam, we ended. Although I cleaned it out thoroughly, the printer still refused to acknowledge that the jam was cleared.
HP PHOTOSMART C5280 PRINTER ERROR CLEAR CARRIAGE JAM HOW TO
Auyeung1962's answer worked for clearing a carriage jam message on my HP PhotoSmart c4385 that persisted after the paper path was clear, the print carriage was moving freely, power was confirmed, and a hard reset had been performed. How to fix carriage jam hp photosmart c5280 Note that there is a difference between paper jam and carriage jam, although one can cause the other. About a month or so ago, my Dad’s HP Officejet L7580 stopped working: some paper had gotten jammed in it. Note that there is a difference between a paper jam and a carriage jam, although one can cause the other.